Privacy Policy

Last updated: 01.07.2026

1. Data Controller

Data controller is:

Name: [Име на собственика]
UIC / Registration Number [ЕИК]
Address: 1 24th May str, Bansko
Email: info@montevistabansko.com
Phone number: +359 894520079

For any questions regarding the processing of your personal data, you may contact us using the email address provided above.

2. Personal Data We Collect

When you submit a booking request through our website, we may collect the following personal data:

  • name;
  • phone numbere;
  • email;
  • check-in date;
  • check-out date;
  • number of guests
  • any information provided in the message field.

The provision of this information is voluntary; however, it is necessary for us to process your booking request.

3. How We Use Your Personal Data

The personal data provided is used exclusively for the following purposes:

  • processing and confirmation of booking requests;
  • communication with guests regarding their bookings;
  • providing information related to your stay;
  • compliance with legal obligations.

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis

We process personal data based on the following legal grounds:

  • taking steps at the request of the data subject prior to entering into a contract;
  • performance of a contract for providing accommodation services;
  • compliance with legal obligations;
  • Your consent, where required.

5. Data Retention Period

Personal data is retained only for the period necessary for processing the booking and fulfilling the legal obligations of the Controller.

Personal data may be retained for a longer period only where this is required by applicable law.

6. Recipients of Personal Data

Your personal data is not sold and is not disclosed to third parties, except where such disclosure is necessary to fulfil a legal obligation or upon a request from a competent public authority.

The website is hosted by SuperHosting.BG, which provides the infrastructure necessary for data storage. SuperHosting.BG, който предоставя инфраструктурата за съхранение на информацията.

7. Cookies and Analytics Tools

The website uses cookies to ensure proper functionality, improve user experience, and analyze website traffic.

Following your consent, the following services may be activated:

  • Google Analytics;
  • Google Ads;
  • Meta Pixel.

These services may collect information such as the device used, IP address, browser information, approximate location, and data regarding your interactions with the website.

Further information is available in our Cookie Policy.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • access your personal data;
  • request the correction of inaccurate personal data;
  • request the deletion of personal data where applicable;
  • request restriction of processing;
  • object to the processing of your personal data;
  • data portability;
  • withdraw your consent at any time where the processing is based on consent.

9. Complaints

If you believe that your rights have been violated, you have the right to lodge a complaint with the Commission for Personal Data Protection.

10. Changes to This Privacy Policy

This Privacy Policy may be updated due to changes in legislation, the services we use, or the way we process personal data. The current version will always be available on this website.

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